Terms of Use

Last updated: July 21, 2025

Welcome to the websitePharmaCare– www.pharmacare.co.il (hereinafter: “the Site”). Use of the Site and the services offered therein is subject to these Terms of Use (hereinafter: “the Terms”). Browsing the Site, purchasing products, downloading information or any other use indicates your full and unconditional agreement to the Terms. If you do not agree – please refrain from using the Site.

1. Settings

term	Interpretation
“PharmaCare” / “The Company”	PharmaCare Ltd., the owner and operator of the website.
“User” / “You”	Anyone who enters the site, browses it, registers or purchases products through it.
"content"	Any information, data, software, text, image, video, sound, file or any combination thereof displayed or accessible on the Site.
“Products”	Medicines, nutritional supplements, cosmetics, medical equipment and any other item offered for sale on the site.

2. Eligibility and Legal Use

Use of the site is permitted to individuals aged 18 or over who have legal capacity or to corporations authorized to enter into contracts.
Purchasing prescription medications is conditional on uploading a valid prescription issued by a qualified physician in Israel.
You undertake to use the site and products for lawful purposes only and in accordance with all laws.

3. Nature of the Site – Not a Substitute for Medical Advice

The information on the site is intended for general knowledge purposes and does not constitute medical advice, diagnosis or personal treatment recommendation. For any medical question, a doctor should be consulted. Reliance on information appearing on the site is the sole responsibility of the user.

4. Orders and payment

Placing an order – The order will bind the company only after receiving transaction confirmation from the clearing system and inventory confirmation.
Prices – All prices include VAT as required, unless otherwise stated. The Company may update prices from time to time.
Payment method – Credit card, PayPal or other means as updated on the site.
Returns and cancellations – Subject to the Consumer Protection Law, Transaction Cancellation Regulations (2010) and the “PharmaCare” procedures detailed in the returns policy.

5. Supply and delivery

Estimated delivery times are detailed on the product page and checkout page.
There may be delays beyond the company's control (strikes, force majeure, regulatory restrictions).
Upon delivery of the shipment to the shipping company, responsibility for the condition of the item passes to it, subject to law.

6. Intellectual property

All copyrights, patents, trademarks and designs on the Site – whether registered or not – belong to the Company or its licensors.
You may not copy, reproduce, distribute, sell, translate, or modify any content without prior written permission.
Third-party trademarks are the property of their respective owners. Their use on the Site is under license or under fair use laws.

7. User Content

The site may allow the posting of opinions, questions or other content (“User Content”).
By submitting User Content, you represent that you own all necessary rights and that the content is not illegal, defamatory, offensive or infringing.
The Company may edit, delete, block or not publish user content at its discretion.
License: By uploading User Content, you grant the Company a royalty-free, worldwide, perpetual, non-exclusive, and transferable license to use it in any media.

8. Links to external websites

The Site may contain links to third parties. The Company has no control over their content, and will not be liable for any damages that may result from their use. It is recommended that you review the terms of use and privacy of each external site.

9. Prohibited use

Without limitation, it is prohibited to:

Upload or distribute viruses, Trojan horses, spyware or other malicious code;
Attempt to gain unauthorized access to or interfere with the operation of the Company's systems;
Perform “Scraping”, “Data Mining” or use robots to collect data without permission;
to deceive or impersonate any person or entity;
Use information from the site for competition or commercial purposes that is not approved in advance.

10. Limitation of Liability

The services, products and content on the Site are provided “AS IS”. The Company disclaims all warranties, express or implied, including warranties of fitness for a particular purpose, reliability, accuracy or availability.
The Company will not be liable for any direct, indirect, consequential, special or punitive damages of any kind arising from or related to the use of the Site or the inability to use it - even if it has been notified of the possibility of such damages.
In any case, the Company's total liability to a user will not exceed the amount actually paid for the product or service that is the subject of the claim.

11. Indemnity

You undertake to indemnify and compensate the Company, its employees, directors and suppliers, for any damage, loss, expense or cost (including attorney fees) arising from your violation of the Terms, your illegal use of the Site or your violation of third-party rights.

12. Change of Terms and Termination of Service

The Company may update the Terms from time to time. The date of the last update will appear at the top of the page. Continued use after a change indicates your agreement to the updated Terms.
The Company may discontinue, limit or change the operation of the Site, in whole or in part, at any time and without prior notice.
The Company may cancel a user account or prevent access from a user who has violated these terms or any law.

13. Applicable law and jurisdiction

The law applicable to these Terms is the law of the State of Israel only. The exclusive jurisdiction in any dispute arising from the Terms or the use of the Site shall be vested in the competent courts in Tel Aviv-Yafo, unless otherwise provided by mandatory law.

14. Alternative Dispute Resolution (Optional)

Before resorting to legal proceedings, the parties shall act in good faith to resolve disputes through direct negotiation. If a solution is not reached within 30 days, the dispute may be referred to mediation at the Israeli Center for Arbitration and Mediation (ISCMA) in Tel Aviv. A resolution through this mechanism does not preclude recourse to court as provided by law.

15. Messages

Official notices to the Company will be sent in writing to the postal address listed in Section 16 or to the email address ‎[email protected]‎. Notices to the User will be sent to the email address provided during registration or purchase.

16. Contact information

PharmaCare Ltd.
C.P. 611-509-514
198 Ahuza St., “Golan” Commercial Center
Raanana 4336017, Israel
☎ ‎09‑744‑5760‎
✉ ‎[email protected]‎

17. Miscellaneous

If any part of the Terms is determined to be unenforceable, the invalid portion will be severed or modified, but the remaining Terms will remain in full force and effect.
The Terms constitute the entire agreement between you and the Company and supersede any prior representations, undertakings or agreements, whether oral or written, regarding the Site.
A waiver by the Company of any right shall not be construed as a future waiver of that right or any other right.

Continuing to browse the site constitutes agreement to the terms as detailed above.
PharmaCare thanks you for choosing its services and commits to acting fairly, transparently, and professionally.